豊島区の内科なら巣鴨こし石クリニック | 患者様の声

先生がとにかく優しいです

(Translated by Google)
The teacher is really kind

輿石先生はもちろん、看護師さん、受付の方もとても優しくて、引越しした後でもわざわざ伺うほどです。丁寧に診てくださいます。

(Translated by Google)
Not only Dr. Koshiishi, but also the nurses and receptionists are all very kind, so much so that I still make the effort to visit them even after moving. They examine me carefully.

いつもお世話になっております。
私が今まで通った個人病院の中で、先生の対応が断トツで良いと感じました。
病状に対する説明等、懇切丁寧に接して頂き、不安なく安心させられます。
また、周りのスタッフさん達も、段取りがキチンとしていると思いました。
今後とも、何かありましたら宜しくお願い致します m(_ _)m

(Translated by Google)
Thank you for your continued support.
I felt that the doctors' service was by far the best of all the private hospitals I've been to.
They were very thorough and polite, explaining my condition and making me feel at ease.
I also thought the other staff members were very organized.
I look forward to working with you again in the future if I need anything m(_ _)m

とても良い。
喘息で定期的に通わせて頂き、いつも親身になって診療して下さります。

(Translated by Google)
Very good. I visit regularly for asthma and the doctor is always very considerate and attentive.

困ったらこちらの先生に相談する！
病院嫌いな私の神頼み的なクリニックです。

様々な可能性を丁寧に探してくださり、不安に思う部分の関係性までを考慮してくださる先生です。

少し待つ時間はありますが受付の方も時間感覚をこまめに教えて下さるので安心です。

(Translated by Google)
Whenever I'm in trouble, I consult this doctor!
As someone who hates hospitals, this is the clinic I rely on.

This doctor carefully explores various options and even takes into consideration any relationships that may be causing you anxiety.

There is a little bit of a wait, but the receptionist is quick to let you know the time frame, so it's reassuring.

受付後、何人待ちなので何時頃にまた来て下さいというスタイルです。待ち時間は長いですが、その分、どういう症状かよく聞いてくれますし、どういう検査、どういう薬かもよく説明してくれます。遅くまで診療してる先生には頭が下がります。

(Translated by Google)
After checking in, you are told how many people are waiting and then come back at a certain time. The waiting time is long, but they will listen carefully to your symptoms and explain to you what kind of tests and medicines you will need. I really admire the doctors who work late into the night.

子どもと自分と、何度かお世話になりました。
診察は丁寧で、こちらの話をよく聞いた上で丁寧に症状や治療について説明してくれます。
ただ、全員に対してそんな感じなので、すごーく待ちます。
幼児の時は配慮してくださり、事前に電話すると○時に来てください〜と言われる時がありますが(言われない時もありその場合は受付だけしに行ってまた家に帰る)、大人の発熱時は指定の時間に行っても1時間以上待たされてかなりしんどかったです。
先生は良い方なので、軽い症状で時間に余裕のある時なら…というかんじです。

(Translated by Google)
I have been here several times with my child and myself.
The examination is thorough, and they listen carefully to what you have to say before carefully explaining the symptoms and treatment.
However, they are like that with everyone, so there can be a very long wait.
They are considerate with young children, and if you call in advance they will sometimes say to come at a certain time (sometimes they don't, and in that case they just go to the reception desk and then go home), but when an adult has a fever, even if you go at the designated time you end up waiting for over an hour, which is quite tiring.
The doctor is nice, so I would say it's a good idea to go if you have mild symptoms and have plenty of time.

体調が悪く、先日微熱と腹痛で受診しようと伺いました。受付のおばあさまは前から態度が悪く嫌だけど、家から近く歩くのもやっとなほどつらかったので行きました。
受付したところ、症状を聞かれ微熱がある旨話すと熱がある場合は時間指定になっていると。何時に来ればいいか聞くともういっぱいだと。断られました。ホームページには記載ないと思うけど、、、

診療拒否は医師法違反ですよ。
医師法、医療法勉強してます？おばあさま。

受付の方の対応のせいで、院長が医師としてどうなのかと不信感を持つようになる。

(Translated by Google)
I was feeling unwell, so the other day I went to see a doctor because I had a slight fever and stomach pain. The lady at the reception desk has always had a rude attitude, but I didn't like it, as it was close to my house and I was in so much pain I could barely walk, so I went anyway.
When I checked in, they asked me about my symptoms and when I told them I had a slight fever, they said that if you have a fever, they have a designated time slot. When I asked what time I should come, they said they were already full. I was turned away. I don't think it's stated on their website, but...

Refusing to treat patients is a violation of the Medical Practitioners Act.

Have you studied the Medical Practitioners Act and the Medical Care Act, lady?

The receptionist's attitude has made me question the director's ability as a doctor.

先生は親身でいい方です。
待ち時間が長過ぎて予定合わせづらい。
受付のおばさんが怖いです。診察券出しているのに、「診察券ないんですか！？😠」って詰問するように言われて病院を変える決意をしました。

残念です。

(Translated by Google)
The doctor is very kind and helpful.
The waiting time is so long that it's difficult to make an appointment.
The lady at the reception desk is scary. Even though I had my patient card, she kept asking me, "Don't you have your patient card!? 😠?" and I've decided to change hospitals.

It's disappointing.

予約して行ったのに、1時間以上経っても診察して貰えず、結局診察しないで帰った。
もうこんなサービスの悪い病院には二度と行かない。
ここ以外の病院に行くことを強くおすすめする。

(Translated by Google)
Even though I made an appointment, over an hour passed and I still hadn't been seen, so I ended up leaving without being examined.
I'll never go to a hospital with such poor service again.
I strongly recommend going to a hospital other than this one.

星一も付けたくないくらいひどいです。
先生は優しいし良い人だけど電話対応してる受付のおばさんが最悪すぎます。
39度近い熱が出て症状的にも時期的にも絶対インフルだったから見てもらいたくて電話しました。
たぶんインフルなんですけどって言ったらそれは見てみないとわからないんでって冷たく言われました。
朝一で電話したのに既にかなりの人数待ってるらしく夕方〜時くらいに来れますかぁ〜って面倒くさそうに言われてしんどいのにそんなに待てないし対応にもイライラしてたからもう結構ですって初めてガチャ切りしました。
すぐに近くの別の病院に電話したら1時間後に来てくださいとすぐに対応してくださって結果はやはりインフルでした。そちらではとても優しく対応して頂いてその温度差に涙が出ました。
おかげで素敵な病院に出会えたので数回お世話になりましたがもう二度と行きません。

(Translated by Google)
It's so bad I don't even want to give it one star.
The doctor is kind and a nice person, but the receptionist on the phone is the worst.
I had a fever of almost 39°C and, given the symptoms and the timing, I was sure it was the flu, so I called to get them checked.
When I said it was probably the flu, they coldly said they couldn't tell until they saw me.
Even though I called first thing in the morning, there were already a lot of people waiting, and they asked if I could come around this evening, sounding annoyed. I was tired, couldn't wait that long, and was getting annoyed with the way they treated me, so I said no thanks and hung up for the first time.
I immediately called another nearby hospital, and they responded quickly, saying to come in an hour, and it turned out I did have the flu. They treated me so kindly that the difference in attitude brought me to tears.
Thanks to them, I've been treated there a few times, but I will never go there again.

人も診療所も温かい印象で、安心できます。
咳が止まらずに受診しました。受診後の夜間、咳もおさまっていましたが、何よりも長年詰まっていた鼻が開通しました。

(Translated by Google)
The people and the clinic both have a warm and welcoming atmosphere, which makes me feel at ease.
I went to see them because I had a cough that wouldn't go away. During the night after my visit, my cough subsided, but more importantly, my nose, which had been stuffy for years, was cleared up.

待ち時間が長すぎます。
予防接種のため、木曜日午後の診察開始3分前(15:27)に到着しました。
診察が始まったのは16:20で、4人目の私の診察が完了したのは16:40でした。

診察は丁寧です。
喘息があって定期的に通院していますが、初診時は丁寧に話を聞いてくださって経済的な薬を提案してくださいました。
2回目以降は挨拶程度なので、診察は1,2分で終了します。予防接種の場合も時間はかかりません。
待ち時間が長いため、発熱がありそうな方や咳き込んでいる方と長時間同じ空間にいることが怖いです。
時間帯によってはかなりの時間待つため、3時間ほど予定を空けなければいけないのは定期通院していると辛いです。

体調不良時に通われる方には良いと思いますが、定期的な通院や予防接種にはおすすめしません。

(Translated by Google)
The wait is too long.
I arrived three minutes (3:27 PM) before the Thursday afternoon consultation started for a vaccination.
The consultation started at 4:20 PM, and I, the fourth patient, finished at 4:40 PM.

The examinations are thorough.
I have asthma and visit the clinic regularly. During my first visit, the clinic listened carefully to what I had to say and recommended an economical medication.
From the second visit onwards, the consultation only takes a minute or two, and it doesn't take long for vaccinations either.
Because the wait is long, I'm afraid to be in the same space for such a long time with people who seem to have a fever or are coughing.
Depending on the time of day, the wait can be quite long, so having to clear around three hours out of my schedule is tough for regular patients.

It's probably a good option for people who want to visit when they're feeling unwell, but I wouldn't recommend it for regular visits or vaccinations.

コロナ禍の始めの頃に、喘息のような症状が出た時に、初めて行きました。口コミを信じて行ってみて本当によかったです。とにかく先生の説明が丁寧だし、わかりやすいです。結局、喘息ではなく、しばらく通院して、それからは伺ってないですが、家族にも勧めて、行かせたところ、家族も同じようにいい先生だったと言っていました。
呼吸器系で心配なことがあれば、また伺おうと思っています。

(Translated by Google)
I went there for the first time when I had asthma-like symptoms at the beginning of the COVID-19 pandemic. I'm really glad I trusted the word of mouth and went there. The doctor's explanations were thorough and easy to understand. In the end, it turned out not to be asthma, so I went there for a while and haven't seen him since, but I recommended him to my family and they said he was a good doctor as well.
I plan to visit again if I have any concerns about my respiratory system.

初めて口コミを書きますが、最悪な待機体験です。そんなに混んでいないのに、10時に受付をしてから12時30分になってもまだ呼ばれていません。対応があまりにも悪すぎて、もう二度と行きません。

(Translated by Google)
This is my first time writing a review, but it was the worst waiting experience. It wasn't that busy, but I checked in at 10:00 and it was 12:30 and I still hadn't been called. The service was so bad I'll never go there again.

娘がいつもお世話になっています。
検査機器が揃って、先生も良く診て頂けます。
娘がはしゃいでも優しく見守ってくださって、感謝の気持ちがいっぱいです。

(Translated by Google)
My daughter is always taken care of here.
They have all the necessary testing equipment and the doctors are very attentive to her condition.
I am so grateful that they always keep a kind eye on my daughter even when she gets excited.

医師も看護師さんもいい感じです。

喘息で、一度目に処方していただいた薬は効果がなかったのですが、それをお伝えして二度目に処方されたもので完全に発作がおさまりました。

初めて来院したときに院内に2人しか待っていなかったので、朝イチで来れなかったけど空いててラッキーと思って、そのまま座って待っていたら30分くらい経ってから「あと1時間は待ちますが外出されなくて平気ですか？」と聞かれました。結局2時間待ちでした。

新患だったので受付時に「○○人お待ちなので外でお待ちになられては〜」などと言ってくれたら優しいかなと思います。
院内には○○人待ち！とかかれる掲示板がありましたが機能していませんでしたので尚更‥

8:30から受付開始なのでその時間に行けば待たずに診察してもらえたので、よかったです。

(Translated by Google)
The doctors and nurses are both very nice.

I have asthma, and the first medication I was prescribed didn't work, but I mentioned that and the second prescription completely subsided my attacks.

When I first visited, there were only two people waiting in the clinic, so I thought I was lucky that it was open even though I couldn't arrive first thing in the morning. I just sat there and waited, and about 30 minutes later, I was asked, "We'll wait another hour. Are you okay with not going outside?" In the end, I waited two hours.

Since I was a new patient, it would have been nice if they'd said something like, "There are XX people waiting, so why don't you wait outside?" at the reception desk.

There was a bulletin board in the clinic where you could write "XX people waiting!", but it wasn't functioning, so it was even more so...

The clinic opens at 8:30, so I was able to get a consultation without having to wait, which was great.

11:30に予約したのですが1時間半ほど待たされて13:00からの診察になりました。遅すぎます。医者やめてください

(Translated by Google)
I made an appointment for 11:30, but I had to wait about an hour and a half and ended up seeing the doctor at 1:00 PM. It's too late. Please stop being a doctor.

とても穏やかで話しがしやすい先生です。看護師さんや受付さんも優しい方々で通院する度に心が癒されます。
喘息を持っているので月に1度の通院ですが、難点は人気のクリニックなので混む事。
それでも、このクリニック以外は私には考えられません。
｢Dr.コトー｣が年齢を重ねたら、こういう先生になるんじゃないかな？と思うくらいに良い先生です。私の健康面の全てを任せられるクリニックです。

(Translated by Google)
He is a very gentle doctor and easy to talk to. The nurses and receptionists are also kind, and I feel at ease every time I visit.
I have asthma so I go once a month, but the downside is that it's a popular clinic so it can get busy.
Still, I can't imagine going to any other clinic.
He's such a good doctor that I wonder if Dr. Koto will become like this as he gets older. This is a clinic I can trust with all of my health needs.

子供の咳が１ヶ月程治らず受診しました。
レントゲンやアレルギー検査など細かく見てくださり、やっと完治する事が出来ました。先生のお人柄、物腰が柔らかく話しやすいですし、お医者様にありがちな自分の意見を押し付けてくる感じもないですし、本当に良い先生に巡り合いました。これからもお世話になりたいと思います。

(Translated by Google)
My child's cough hadn't gone away for about a month, so I took him to the doctor.
After a thorough examination, including X-rays and allergy tests, he was finally able to make a full recovery. The doctor has a gentle personality and is easy to talk to, and he doesn't force his opinions on us like some other doctors do. I'm really glad I found such a great doctor. I hope to continue to receive his care in the future.

先生も看護師さんもとても優しいです。
自分が高熱で受診した際は待合室ではなく、診察室のベッドで休ませてくださり、会計もすべてそこで済ませてくださいました。
また乳児を連れての受診でも同様の対応をしてくださり、おもちゃで遊ばせてくれたりとありがたいです。
先生も一人一人のお話を親身に聞いてくださり、どんな小さなことでも相談に乗ってくださいます。
待ち時間は長いですが、目安の時間を教えてくれますし、今後も通わせていただきたいと思います。

(Translated by Google)
Both the doctors and nurses are very kind.
When I visited with a high fever, they let me rest on a bed in the examination room instead of in the waiting room, and I paid all my bills there.
They also treated me the same way when I brought my baby with me, and let him play with toys, which I really appreciated.
The doctors also listen to each patient attentively and are happy to help with any concerns, no matter how small.
The waiting time is long, but they give you an estimate of how long it will take, and I would like to continue coming here in the future.

既に書かれているけど受付のおばさんはコミュ力なさすぎる。人の話は聞かないし機械みたいな反応しかしないし、なんで受付やっているんだろう。他の仕事したほうが合うのでは。
他に待ちが長いのは患者の質が悪いのもあると思う。
くだらない与太話や遺伝的にあーだこーだ言って診察と関係ない話をグダグダ繰り広げている年寄りがいた。これに付き合っている医師もどうかと思うが医院のスタイルといえばそれまでか。
時間がたくさんあって医師との会話を楽しめる内科を探しているならいいと思う。

(Translated by Google)
As has already been written, the lady at the reception desk has no communication skills. She doesn't listen to what people say and responds like a robot, I wonder why she's working as a receptionist. She'd be better suited to another job.
I think another reason for the long wait is the poor quality of the patients.
There was an old lady who was rambling on about pointless nonsense and genetic issues and other things that had nothing to do with the consultation. I feel that the doctor who puts up with this is a bit strange, but I guess that's just the style of the clinic.
If you're looking for an internal medicine clinic where you have plenty of time and can enjoy talking with the doctor, this is a good place.

先生はいつも丁寧で的確な診察をしてくださるのですが、受付のおばさんがとても感じが悪く毎回嫌な思いをします。
態度を改めてもらいたいです。

(Translated by Google)
The doctor always gives thorough and accurate examinations, but the lady at the reception desk is very unpleasant and makes me feel bad every time.
I want you to change your attitude.

ごめんなさい
先生に対して不満があるとかではなく、体制に問題があるのかな？
私は、2回目で、混むのも分かった上で行きましたが、朝一8：30前に着いて、8番目と言われて、中で待つことになったのですが、、、診察していただいた時間が11:50でした。３時間半以上待ちました。流石に辛かったです。
体調悪い方も多い中、こんなに待つ事になる体制はどうなんでしょうか？

まだ時間かかりそうか聞いて一度帰ろうかと思ったのですが、あと4人ですから、と言われ、それからさらに１時間半待ちました。

診察自体は5分もかかっていません。

先生は信頼できても、もう、行く気にならないです。

(Translated by Google)
I'm sorry.
It's not that I have any complaints about the doctor, but perhaps there's a problem with the system?
This was my second time there, and I knew it would be busy, but I arrived just before 8:30 AM and was told I was the eighth person in line, so I had to wait inside. My appointment wasn't until 11:50 AM. I waited over three and a half hours. It was really tough.
What kind of system makes you wait so long, especially when so many people are feeling unwell?

I asked if it would take a while and considered leaving, but they told me there were only four more patients, so I waited another hour and a half.

The consultation itself took less than five minutes.

Even though I trust the doctor, I no longer feel like going.

受付のお婆ちゃんの態度が横柄です。受付のせいで殿様商売をしてるとしか思えない、受付の態度が頑固です。お局様なら若い人に変われば良く成るでしょう。クリニックの都合を患者に押し付ける受付が感じが悪くて行く気に成らない。医師は感じの良い方なのに受付が最悪。

(Translated by Google)
The receptionist's attitude is arrogant. It seems like the receptionist is running a business like a lord, and her attitude is stubborn. If she's a bit of a boss, things will probably improve if she's replaced by someone younger. The receptionist is rude and pushes the clinic's convenience onto patients, so I don't feel like going there. The doctor is nice, but the receptionist is awful.

受付の女性の対応が残念です。
先生と看護師さんは本当に良い方なので、もったいないです。

(Translated by Google)
I am disappointed in the response of the woman at the reception.
The doctors and nurses are really nice people, so it's a waste.

呼吸器の調子が悪く初めて口コミの良かったこの病院にお世話になりました。めちゃくちゃ混んでいて咳がとまらず待っている間凄く辛かったのですが、先生に会った瞬間咳がぴたりととまり不思議に思っていたら先生の優しい話し方と話をじっくり聞いてくれるこの姿勢こそ名医なんだと感じました。先生の優しい言葉1つ1つに救われている患者さんはたくさんいると思います。今時いない名医に会えてこれからもお世話になりたいです、よろしくお願いします。

(Translated by Google)
I had a respiratory condition and for the first time I went to this hospital, which had good reviews. It was really crowded and I couldn't stop coughing, so it was really painful while I was waiting, but the moment I met the doctor, my coughing stopped and I was wondering why, but I realized that the doctor's gentle way of speaking and his attitude of listening carefully to what you have to say are what make him a great doctor. I think there are many patients who are saved by each and every one of the doctor's kind words. I'm glad to have met such a great doctor, who is rare these days, and I would like to continue to receive his treatment. Thank you.

電話をかけたら年配？の女性の方が出て『いまから何分くらいで着くのですが、午前中の診察は可能ですか？』と聞いたら
面倒くさそうな声で
｢11:30までに来れますかぁ？｣(到着時間伝えたのに…)
｢出来れば早く来て欲しいんですけどぉ｣
電話はガチャ切りでした。
電話での印象は悪いです。
ここでの評価は星2
病院に行って先生と話しましたが、とても親切でカタログを見せてこっちはこうでこっちはこうだから、と丁寧に説明してくれて症状にはこっちがいいと思いますよとお薬をおすすめしてくれました。
使い方もちゃんと教えてくれたので初めて使う時も難なく使用出来ました。
電話対応だけマイナスですが、オススメ出来る病院です。

(Translated by Google)
When I called, an elderly-looking woman answered. I asked, "I'll be there in about a few minutes. Is it possible to see you in the morning?"
She sounded annoyed and replied, "Can you come by 11:30?" (Even though I told her what time I'd arrive...)
"I'd prefer you come earlier if possible."
The call then just hung up.
I left a bad impression over the phone.
Rating this place 2 stars
I went to the hospital and spoke with the doctor. He was very kind. He showed me a catalog and carefully explained what each product was like, and recommended a medication that would best suit my symptoms.
He also explained how to use the medication properly, so I had no trouble using it for the first time.
While the phone service was a negative, I can recommend this hospital.

優しくて良い先生です。
混んでます。かなり待ち時間は覚悟されて行った方がいいですね。
小さい中年の看護師さんのバタバタと歩く音が気になりました。
もう少し静かに歩くように気にされた方がいいかと思います。

(Translated by Google)
The doctor is kind and nice.
It is crowded. It's best to prepare yourself for a long wait.
I was bothered by the sound of the small middle-aged nurse's bouncing feet.
I think she should be more mindful of walking a little quieter.

先生に診ていただけると凄く安心するし落ち着きます。
いつも有難うございます。

(Translated by Google)
I feel so relieved and calm when I see you, doctor.
Thank you as always.

先生は素晴らしくていつも頼りにさせていただいてます。看護師さんたちもとても優しいです。ただ、いつも受付のおばあさんの対応が悪く、伺った時点で熱はないのにぶっきらぼうに帰されたり(体調悪い中病院に行くまでも大変なのに）、保険証も目の前で汚いものを触る様につままれたり（確かにコロナ等の可能性がどこにあるかわかりませんが、後で自分で手を消毒したり、手袋はめて置く等色々やり様はあると思います。）先生も看護師さんたちも素晴らしいのに何故あの様な方が勤めてらっしゃるのか、他の方が活躍されてるのでただ目立ってしまうのか…不思議でなりません…
先生に診て頂きたいのにそこまでの過程が険しいです。

(Translated by Google)
The doctor is wonderful and I can always rely on him. The nurses are also very kind. However, the old lady at the reception desk is always rude, and when I show up, I'm rudely sent away even though I don't have a fever (it's already difficult enough just to get to the hospital when I'm feeling sick), and she grabs my health insurance card in front of me as if it's something dirty (I'm sure there's a chance it's COVID-19, but I think there are ways to handle it, like disinfecting your hands afterwards or putting on gloves). The doctor and nurses are both wonderful, so I can't help but wonder why someone like that is working there, and whether she just stands out because the others are doing a great job...

I want to be examined by the doctor, but the process to get there is difficult.

コロナ後遺症で突発的な咳き込みが止まらないことが多く、咳をしすぎて吐いたり出血していたので、こちらにかかりました。
待ち時間は長いですが、先生は親身になって話を聞いてくれます。なぜこのような検査をするのかや症状の前例について丁寧に説明してくれますし、処方薬についてもこの薬はこういった作用があるので出しますと細かく教えてくれます。
何度か伺ってる中で、症状が改善されなかった場合の時に薬を変えてほしいと言った時も嫌な顔ひとつせず考えてくれ、新しい薬で完全に治りました。
子連れで行っても、看護師さんが子どものおもちゃや絵本を出してくれて、その優しい子どもに慣れた対応が嬉しかったです。
よく発作が出るので、またこちらでお世話になりたいです。

(Translated by Google)
As a result of COVID-19, I often had sudden, uncontrollable coughing fits, which would cause me to vomit and bleed, so I came here.
Although the wait time is long, the doctor is very sympathetic and listens to what I have to say. He carefully explains why certain tests are being done and any previous symptoms, and he also gives detailed instructions about prescribed medications, explaining that they have certain effects.
Over the course of several visits, when my symptoms didn't improve and I asked to change my medication, he didn't complain at all, and the new medication completely cured me.
Even when I brought my child with me, the nurses provided toys and picture books for him, and I appreciated their kind, child-friendly attitude.
I often have seizures, so I would like to come here again.

他のクリニックで治らない風邪も治る。前医ではなんの検査もせずにただの風邪と言われ、多くの種類の薬を飲んでも治らなかったが、こしいし先生は様々な感染症検査をしてくれ、結果診断がついて1日でうそのように治った。説明も丁寧。家から遠くても、家の目の前に内科があっても、這ってでもここに来る。人気だからか死ぬほど混むけど。

(Translated by Google)
They can cure colds that other clinics can't. My previous doctor said it was just a cold without any tests, and I took many different medicines but it didn't work. But Dr. Koshiishi ran various infectious disease tests, diagnosed me, and cured me in just one day. He explained everything thoroughly. Even if it's far from my house or there's an internal medicine clinic right in front of my house, I'll crawl here to get there. It's popular, so it gets incredibly crowded, though.

1時間待ち言われ外出し、戻ったらさらに2時間と言われました。待っている間に体調が悪くなってしまい帰りました。予約できるようにしてほしいです。

(Translated by Google)
I was told to wait an hour, so I went out, and when I returned I was told it would be another two hours. I felt sick while I was waiting, so I went home. I wish I could make a reservation.

初診で平日11:45頃受付・問診記入し、診察に呼ばれたのは13:10頃でした。
口コミを読んでいたので待ち時間は覚悟していましたし、受付時に1時間くらい待ちますが大丈夫ですか？と声をかけてもらえたのが良かったです。
ドクターは、患者にもスタッフにも物腰が柔らかく和やかな雰囲気の方で、丁寧に問診もしてくれて説明も詳しくしてくれました。
まさしく安心と信頼を抱けるお医者様でした。
院内は昔ながらのスリッパに履き替えが必要ですが、清潔感あり、トイレも広くて洗面台まで全て綺麗で衛生面も安心できました。
小さなキッズスペースもあり、受付や待合にアンパンマンのマスコットや壁画も飾っていて優しい雰囲気なので、是非子供もかかりたいと思いました。
この度は誠にありがとうございました。

(Translated by Google)
For my first appointment, I checked in and filled out the medical questionnaire around 11:45 on a weekday, and was called in around 1:10pm.
I had read the reviews so I was prepared to wait, and I was glad that when I checked in they asked, "Is that okay if I wait for about an hour?"
The doctor was gentle and had a friendly demeanor towards both patients and staff, and he carefully interviewed me and gave me detailed explanations.
He was truly a doctor I could trust and feel safe with.
You will need to change into old-fashioned slippers inside the clinic, but it is clean, the toilets are spacious, and everything, including the sinks, is clean, so I felt at ease with the hygiene.
There is a small kids' space, and the reception and waiting area are decorated with Anpanman mascots and murals, creating a friendly atmosphere, so I would definitely like to bring my children here.
Thank you very much.

2時間以上待たされて、順番はごちゃごちゃです。

(Translated by Google)
We had to wait for over two hours and the queue was all mixed up.

いつも子どもの診察でお世話になっています(*^▽^*)
先生はもちろん、受付の方や看護師さんも親切で丁寧で安心できるので、多少待ち時間が長くても何かあった時には通っています。
子どもは早く帰れるという口コミを見たのですが、うちは行く時間がいつもバラバラな為か、子連れでも1時間〜2時間待つことが多いです。待合室に、アンパンマンのオモチャや絵本がたくさんある子どものスペースがありますので、そこで子どもを遊ばせることができます。
また小さい子がいる場合は、奥のお部屋に案内してもらえることが大半ですが、お部屋に看護師さんがアンパンマンのオモチャを持ってきてくださいます^_^
忙しい中看護師さんが様子を見に来て子どもに話しかけてくれたり、オモチャに飽きたら別の種類にかえてくれたりと、とても優しいので、子ども達も会えると嬉しそうです☆☆
どうしても早く帰りたい時は、9時からオープンですが8時半から予約受付なので、8時半少し前に行って並んで（だいたい2〜3人は並んでいます）受付後、子どもとお散歩などをして9時に戻って、診察を待ちます。
朝一だと診察の渋滞が起きる前なので、早く診てもらって帰る事ができます。
近くに住んでいる方は、親だけ8時半の受付に来て、9時過ぎに子どもと再度来る〜としている方もいらっしゃいます。
お近くにお住まいで、長時間病院にいると子どもがぐずって大変という方は、朝イチがおすすめです^_^
待ち時間が長いのは大変ですが、先生の診察とお話が丁寧だからこそ、仕方がないのかなと思っています。
その分、何かあったらここの病院に行けば大丈夫☆☆という安心感がありますので、待ち時間対策の本などお持ちになって、通ってみてください(*^▽^*)
※座っているのが辛い時など、奥の簡易ベッドに案内してくれるみたいです。辛い方は無理せず受付でそうだんしてみてください。

(Translated by Google)
I always come here for my child's checkups (*^▽^*)
The doctors, receptionists, and nurses are all kind and polite, so I feel at ease and welcome any long waits.

I read reviews saying that children can leave early, but perhaps because we always go at different times, we often wait an hour or two, even with our children. There's a children's area in the waiting room with plenty of Anpanman toys and picture books, so our children can play there.

Also, if you have small children, you're usually shown to a room in the back, but the nurses will bring Anpanman toys to your room. ^_^

Even though they're busy, the nurses stop by to check on your child and talk to them, even switching them out for a different toy if they get bored. They're very kind, and the kids seem happy to see them. ☆☆

If you really want to leave early, they open at 9:00, but they only accept appointments from 8:30, so I go a little before 8:30 and line up (there are usually 2-3 people in line). After checking in, I take a walk with my child and return at 9:00 to wait for my appointment.
If you go first thing in the morning, you can get seen early and go home before the long queues.
Some people who live nearby come to the clinic by themselves at 8:30 and then come back with their children after 9:00.
If you live nearby and your child gets fussy when you're in the hospital for a long time, I recommend going first thing in the morning. ^_^
The long wait times can be a pain, but I think it's unavoidable because the doctors are so thorough in their examinations and conversations.
On the other hand, you can feel reassured knowing that if anything happens, you can come to this hospital without any problems. So, bring a book on how to deal with waiting times and try going there. (*^▽^*)
※If it's difficult to sit, they'll guide you to a cot in the back. If it's difficult for you, please ask the receptionist.

声枯れから始まり、発熱は無く咳が止まらないので受診。
喉が痛いと訴えているのにも関わらず、喉の状態を確認することもなく、血中酸素濃度を測り、聴診器を少しあてただけでお薬を処方。
3日間服薬したが、症状は悪化。
違う病院を受診します。

(Translated by Google)
It started with a hoarse voice, but no fever and a persistent cough, so I went to the hospital.
Despite complaining of a sore throat, the doctor didn't even check the condition of my throat, just measured my blood oxygen levels and briefly placed a stethoscope on my throat before prescribing medication.
I took the medication for three days, but my symptoms worsened.
I went to a different hospital.

巣鴨駅から行くとマクドナルドの角を曲がったところです。電柱に「ここ」とあるのでそれをこえるとすぐわかります。
他の方のレビューにもある通り、16-17時は子供の時間のようでした。そのせいか16時に受付だけして、一旦外出（帰宅）する地元の方が多いようです。受付に今の待ち人数が表示されています。
午前中は8:30から受付しています。やはり受付して一旦帰宅する方が多い印象です。

先生も看護士の方もとても丁寧で、わかりやすい説明でした。ただ待ち時間は他の方も言う通り本当に長いので、そこは割り切るしかないと思います。

(Translated by Google)
If you're coming from Sugamo Station, it's just around the corner from McDonald's. There's a sign that says "Here" on a utility pole, so you'll find it easily once you pass it.
As other reviewers have said, 4-5pm seems to be children's time. Perhaps because of this, it seems that many locals just check in at 4pm and then go home. The number of people currently waiting is displayed at the reception desk.
In the morning, they start accepting patients from 8:30am. As expected, it seems that many people check in and then go home.

Both the doctor and nurse were very polite and gave easy-to-understand explanations. However, as others have said, the wait times are really long, so I think you just have to accept that.

巣鴨駅から行くとマクドナルドの角を曲がったところです。電柱に「ここ」とあるのでそれをこえるとすぐわかります。
他の方のレビューにもある通り、16-17時は子供の時間のようでした。そのせいか16時に受付だけして、一旦外出（帰宅）する地元の方が多いようです。受付に今の待ち人数が表示されています。
午前中は8:30から受付しています。やはり受付して一旦帰宅する方が多い印象です。

先生も看護士の方もとても丁寧で、わかりやすい説明でした。ただ待ち時間は他の方も言う通り本当に長いので、そこは割り切るしかないと思います。

(Translated by Google)
If you're coming from Sugamo Station, it's just around the corner from McDonald's. There's a sign that says "Here" on a utility pole, so you'll find it easily once you pass it.
As other reviewers have said, 4-5pm seems to be children's time. Perhaps because of this, it seems that many locals just check in at 4pm and then go home. The number of people currently waiting is displayed at the reception desk.
In the morning, they start accepting patients from 8:30am. As expected, it seems that many people check in and then go home.

Both the doctor and nurse were very polite and gave easy-to-understand explanations. However, as others have said, the wait times are really long, so I think you just have to accept that.

かなり待つ割には普通の診察だった

(Translated by Google)
It was a normal examination despite the long wait.

予約はできないので直接来るよう言われたのに、行ったら40人待ちなので診察できないと言われたました。混雑が予想できるのに予約制を取り入れないのはどういうことでしょうか。わざわざ電車に乗っていった時間を返してほしいです。

(Translated by Google)
I was told that appointments were not possible and to come directly, but when I got there I was told that there was a 40-person waiting list and that they couldn't see me. Why don't they implement an appointment system when they can predict that it will be crowded? I want my time spent traveling by train refunded.

いつも親身にみてくれます。
16時からは子供の予防接種や健診に枠が取られています。予防接種や検診も事前に予約をしています。それが終わってから大人の診療になるようです。(他のコメントでなぜかこどもだけ先に診察を終えて帰っていくとあったので)
子どもの受診でしか行ったことはないですが、いつも変わりがないか聞いてくれますし、些細な質問にも馬鹿にした態度などは一切なく親身に答えてくれます。
看護師さんたちも、子どものことを診療の補助をしながらよく見てくれますし話しかけてくれます。
予防接種の副反応待ちで診察室の近くで待機している間、大人の方の診療も聞こえてきますがこれまで受診した病院の中でもトップクラスに先生が直接患者さんの話を聞いてくれています。
途中で話を止めずにこんなにしっかりと話を聞いてくれる医師がいるものなのだなぁと感心しました。
その分やはり待ち時間は長くなるのかなと思います。子どもの受診を終え帰る時は待合室の椅子に大人がぎっしり座っています。それだけ人気なのだとも思います。
ただ早く受診して診断書や薬が欲しいだけの方は、他の効率重視の病院の方がいいのかもしれません。病気に悩み納得した治療を受けたい方には、ここは最適な病院だと思います。

(Translated by Google)
They're always very considerate.
From 4 PM, they have time slots reserved for children's vaccinations and health checkups. I make appointments for vaccinations and checkups in advance. Adult consultations seem to begin after those are complete. (I've seen other comments saying that, for some reason, children finish their appointments first and leave.)
I've only ever been there for my child's checkups, but they always ask if everything's okay, and they answer even the smallest questions kindly and without any condescension.
The nurses also take the time to check on my child while assisting with the treatment and talk to him.
While waiting nearby for a vaccination side effect, I could hear the adult consultations, and the doctors were among the best I've ever seen, listening directly to their patients.
I was impressed that there are doctors who listen so attentively without interrupting.
I guess that's why the wait times are so long. When I left after my child's checkup, the waiting room was packed with adults. That's how popular it is.
If you just want to see a doctor quickly and get a medical certificate and medicine, you might be better off at another hospital that prioritizes efficiency. However, if you are suffering from an illness and want to receive treatment that you are satisfied with, I think this is the best hospital for you.

毎年、咳が止まらなくなる時期があるのですが、丁寧に診察していただいて、自分の体に合う薬を探していただけました。とても感謝しています。

(Translated by Google)
Every year there comes a time when I have a cough that won't go away, but I was examined carefully and they helped me find the right medicine for my body. I'm very grateful.

先生がとてもよく説明してくれます。看護師の方の対応も良く、子供がワクチンを打つ時も真摯に怖くないよう振る舞ってくれました。
ただ、人気があるお医者さんなので結構待ち時間はかかります。
それを差し引いてもおすすめのクリニックです。、

(Translated by Google)
The doctor explains things very well. The nurses are also very friendly and acted sincerely to make sure my child wasn't scared when getting the vaccine.
However, he is a popular doctor, so there is quite a long wait time.
Even with that in mind, this is a clinic I would recommend.

とてもいいクリニックでした。

【メリット】
・しっかりとヒアリングをしてくれる。
丁寧に診察していただけていると感じます。
・薬の説明も分かりやすく詳細を教えてくださる。
・原因の追求とその考えに至った説明がある。
・受付の方も丁寧です。

【デメリット】
・他のコメントにもあるように待ち時間は長い。何故なら患者さん一人一人に丁寧に診察をしているため混んでなくとも待つ時間はあります。
なのでこのデメリットも納得できます。

(Translated by Google)
It was a very good clinic.

[Pros]
- They listen carefully to my concerns.

I felt that they examined me carefully.
- They explained medications in detail and in an easy-to-understand manner.
- They investigated the cause and explained how they arrived at it.
- The receptionist was also very polite.

[Cons]
- As other comments have mentioned, the wait times are long. This is because they carefully examine each patient, so there is a wait even when it's not busy.

So I can understand these cons.

予約しても1時間以上の待ちは当たり前です。先生は優しくて感じがとても良いです。

(Translated by Google)
Even if you make a reservation, it's normal to wait for more than an hour. The teachers are kind and have a very pleasant attitude.

自分は欧米産まれの外国人で、自分の日本語能力はあれだけど、簡単な日本語で説明してくれて高血圧症だと判断され、適切な処方せんをもらいました。とてもいいクリニックだと思います。

(Translated by Google)
I am a foreigner born in the West, and my Japanese ability is limited, but they explained things to me in simple Japanese, diagnosed me with high blood pressure, and gave me the appropriate prescription. I think this is a very good clinic.

朝一電話で、15時30分に予約し
時間通りにクリニックに入り
初診の記入を済ませてから
もう1時間25分過ぎても待ち状態。
呼ばれて、別室で待ち30分。。

後から受付した、お子さん連れの4組は
先に診察して貰え、退クリニックを
見送り、それで良いのですが‥。

こちらからの予約時間では無く
指定された予約って、何なのでしょう。

クリニック🏥は、これが通常でしょうか？

受付奥から聞こえるお喋りや
電話の会話から
察すると

患者集めにとても積極的！！

電話で聞いた診断料よりも高いし😭

待たされるのは通例と思って…
耐えなくてはならないのですね。

(Translated by Google)
I called first thing in the morning and made an appointment for 3:30 PM.
I arrived at the clinic right on time.
After filling out the initial consultation form, I was still waiting an hour and 25 minutes later.
I was called in and waited in a separate room for 30 minutes.

The four families with children who checked in later were able to be seen first and then seen off as they left the clinic, which was fine, but...

What does it mean to have a designated appointment rather than a scheduled appointment time?

Is this normal for clinics?

From the chatter and phone conversations I could hear from the back of the reception desk,

They seem very aggressive in recruiting patients!!

And the consultation fee is higher than I heard over the phone. 😭

I assumed waiting was normal...

I guess I just have to put up with it.

待ち時間は長いですが、そのぶん丁寧です。ネットや電話での事前予約はできませんのであしからず。

(Translated by Google)
The wait time is long, but the staff are polite. Please note that you cannot make a reservation online or by phone.

待ち時間は長いですが、そのぶん丁寧です。ネットや電話での事前予約はできませんのであしからず。

(Translated by Google)
The waiting time is long, but they are very polite. Please note that advance reservations cannot be made online or by phone.

寝れないほどの息苦しさや背中の痛みがあるものの何の病気かよくわからず受診しましたが、調べた結果、どういう理由でどういう病気が疑われるのか、詳しく説明してくださり知識欲が満たされました。看護師さんも丁寧で朗らかなので、不安が和らぎました。丁寧なので少し待つかもしれません。

(Translated by Google)
I went to the doctor because I was experiencing shortness of breath and back pain that was so severe I couldn't sleep, but I wasn't sure what the illness was. After some research, they explained in detail why and what illness they suspected, which satisfied my desire for knowledge. The nurses were also polite and cheerful, which helped ease my anxiety. Because they were so polite, you might have to wait a little while.

良いクリニックに出会えた頑張ろう。

(Translated by Google)
I've found a good clinic. Let's do our best.

1ヶ月以上耳鼻科へ通って、同じ薬を何週間も飲み続けて、改善に向かなかったので、こちらにかかりました。
先生は、丁寧に症状を聞いて下さり、耳鼻科で出してもらったものと、違う薬を処方してくださいました。
効果はね、3日くらいかな？みて、だめだったら、薬変えるからまた来て？って言われて、病院をでました。
その後、食事をとって、薬を飲むと、症状が回復し、この1ヶ月はなんだったんだろうと思ってしまいました。
とても合う薬だったんだと思います。
感謝してます。
予約制ではなく、待たなくてはなりませんが、待ってでも、次もこちらへ来ますね。
1時間半程の待ち時間でした。（平日午前）

(Translated by Google)
I had been going to the ENT doctor for over a month and had been taking the same medication for weeks, but there was no improvement, so I came here.
The doctor carefully listened to my symptoms and prescribed a different medication than the one I had received at the ENT doctor's office.
I think it was effective for about three days. He said, "If it doesn't work, we'll change the medication, so come back," and then I left the hospital.
After that, I ate something and took the medication, and my symptoms improved, and I wondered what the past month had been all about.
I think the medication was a perfect fit for me.
I'm very grateful.
It's not an appointment-based system, so you have to wait, but I'll definitely come here again.
The wait was about an hour and a half. (Weekday morning)

東京で一人暮らしをしている学生です。地元にはかかりつけのお医者さんがいるのですが、こっちで体調が悪くなってしまい病院であしらわれるのが怖くて、レビューが高いこちらの病院を伺いました。
レビューの通り、受付に入った時から帰るときまで親切に接していただきました。
しばらく体調が悪く、病院に行ったのも遅くなってしまったので不安だったのですが、体内の酸素濃度の確認やレントゲン撮影など、丁寧に診察をしていただきました。問題がなくても、「大丈夫ですよ」で終わりではなく、なぜそのような症状が出てるのか、レントゲンでどのようなことが分かったかを詳しく説明していただけて、安心して帰ることができました。
ただ、近くの処方箋受付してくださるところでは少し不快な思いをしたため、次からは違うところにしようかと思います。

少し混んではいましたが、地元の方からの信頼が厚いことゆえだなと。体調が悪くなったらまたこちらの病院を伺いたいと思います。ありがとうございました。

(Translated by Google)
I'm a student living alone in Tokyo. I have a family doctor in my hometown, but I was afraid of being treated poorly if I got sick there, so I went to this hospital that had good reviews.
As per the reviews, we were treated kindly from the time we entered the reception until the time we left.
I was worried because I had been feeling unwell for a while and it was late when I went to the hospital, but they gave me a thorough examination, including checking the oxygen levels in my body and taking X-rays. Even if there was no problem, instead of just saying "I'm fine," he explained in detail why I was having those symptoms and what the X-rays showed, so I was able to go home with peace of mind.
However, I felt a little uncomfortable at a nearby place that accepts prescriptions, so I think I'll choose a different place next time.

It was a little crowded, but I think that's because the place is trusted by the locals. I would like to visit this hospital again if I feel unwell. thank you very much.

名医。待ち時間は2時間は覚悟して。

(Translated by Google)
Excellent doctor. Be prepared to wait 2 hours.

とても良い先生です。風邪の時は溶連菌の検査をしてくれます。
かなり待ちます。

(Translated by Google)
He is a very good doctor. If you have a cold, he will test you for strep throat.
You will have to wait quite a while.

丁寧な診察で、しっかり説明してもらえます。混んでるときは2時間くらい待つこともありますが安心できる先生なので待っても通院しています。

(Translated by Google)
The doctor is thorough and gives a thorough explanation during the examination. When it's busy, I sometimes have to wait for about two hours, but I keep coming back even though I have to wait because he is a reliable doctor.

アセスメントをよくとって、あらゆる視点から診断してくれます。とても信頼できる診察をしてくれます。ただその人気からか時期によっては数時間待ち。待つ価値はある。

(Translated by Google)
They do a thorough assessment and diagnose from every angle. They provide very reliable medical care. However, due to their popularity, you may have to wait for several hours depending on the time of year. It's worth the wait.

どこの病院でも風邪、インフルエンザの疑いと言われていましたが咳喘息と診断していただきました。
毎日咳が苦しくて、どこに行っても治していただけない中初めて受診した際看護婦さんに必ず治るから！と断言していただいたとき本当に心強かったです…
お陰様で2回の受診と処方箋で普段通りの生活に戻ることが出来ました。
時期的にも風邪の方も多く待ち時間は長かったですがそれでもここに行ってよかったと心から思える病院です。

(Translated by Google)
Every hospital I went to said it was suspected to be a cold or the flu, but I was diagnosed with cough asthma.
I had a painful cough every day and no matter where I went I couldn't get it cured, so when the nurse assured me at my first visit that it would definitely get better, I felt really reassured...
Thanks to her, after two visits and a prescription, I was able to return to my normal life.
It was the time of year, so there were a lot of people with colds and the wait was long, but even so, I'm truly glad I came to this hospital.

患者一人一人の話に耳を傾けて、丁寧な診察をしてくれます。輿石先生はいつでもにこにこしていてお優しく、看護師さんや受付のスタッフも感じがいい。特に喘息等の呼吸器科としては、近隣ではイチ押しです。ただ…時期と時間によってはとても混んでいるのが難点。それでも診て頂きたくて患者の足は途絶えることはありません。

(Translated by Google)
He listens to each patient's story and examines them carefully. Dr. Koshiishi is always smiling and kind, and the nurses and reception staff are also nice. He is the best in the neighborhood, especially for respiratory medicine such as asthma. However, depending on the time and season, it can get very crowded. Even so, there is a constant stream of patients who want to be examined.